🧠 Skills
Hard skills User Interface Icon Design Logo Design Interaction Design
Professional Skills Journey Mapping Prototyping Design Systems Pattern Libraries Accessibility Design Accessibility Audits User Mapping User Definition Developer Handover Team Work User Testing
Further Knowledge Design Ops Naming Conventions Automation W3C and WCAG Tool Stack Agile / Scrum Star Wars
🛠 Tools
Extremely Proficient 🟢 Sketch 🟢 Figma 🟢 Adobe XD 🟢 Axure RP 🟢 Sketch (again) 🟢 Zeplin 🟢 Zapier
🟢 Adobe Photoshop 🟢 Adobe Illustrator 🟢 Adobe After Effects 🟢 Adobe InDesign
Proficient 🟠 Webflow 🟠 HTML & CSS 🟠 Blender 🟠 Adobe Premiere🟠 Framer
💪 Strengths
💼 Work History
FINN Partners (Outré Creative)
Senior UX-UI Designer / Product Designer 2022-Present
Brought in as a “Technically Skilled” user, I spend most of my time designing and building out complex platforms for insurance agencies like CHUBB and EverestRE. A fast-paced environment, I often find myself having to juggle UX-UI work between animations, illustrations, and print media. I’m highly involved in office life and I run a monthly “lunch and learn” sessions to up-skill other UX-UI designers in the company.
Zeplin
Customer Success Manager 2021-2022
Looked after the Zeplin Agency Members (ZAM)
🥇 Zeplin's first customer hire
🎨 Positioned to look after our Creative Agency Community (ZAM)
🗣 Explained design terminologies, jargon, and processes to my colleagues
📧 Performed customer outreach daily
🎓 Ran tutorials and learning seminars for teams around the globe
📫 Ran a monthly emailer "Mallory Monthly" with over 15,000 recipients
🧔🏻 Produced the "Mallory Monthly" technical explainer videos
🛠 Advised companies on improving their design processes and tool-stacks
🤔 Internally, reviewed and fed back on product updates
🎁 Presented solutions to agencies including Capgemini and VMLY&R
⚙️ Contributed to Design Ops solutions
👋 Positioned myself as the go-to guy for Design questions
👀 Saw another side of the business
📈 Learned about Sales, Customer Success, and more
📊 Learned Salesforce, Totango, Customer Outreach, Stripe, Zapier
Really great time at Zeplin, it's a product I've used for years and am very passionate about. Was an interesting change from design over to Sales/Success.
Whitbread (Premier Inn)
Lead UI Design 2019-2021
Built the Premier Inn Design System & updated the Hotel Bookings Page & Premier Inn Apps.
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📝 Brought in to contribute to company-wide design audit
👯♂️ Built strong professional connections between Design, Development, and QA
🧩 Researched and championed new file-sharing for better collaboration
🎨 Contributed to building and maintaining new Design System
📊 Involved in UX research, ideation, and solutions
🙆♂️ Team selection
🪄 Designed and championed new UX patterns
🆎 Oversaw implementation and outcomes of AB testing
☕️ Ran lunch & learn sessions
🔑 Championed and designed for inclusivity/accessibility
📲 Became lead UI Design for App (iOS & Android)
👥 Made friends
🐈⬛ Fell down stairs
Graphene Creative (Now OliveLearning)
Lead Creative 2016-2019
The sole designer at a creative agency, I created everything from collateral to apps, websites, logos, whole brands, complex platforms, LMS, software, icons, even a car.
💻 Designed unique & complex Websites, Apps, Programs, CMS, and LMS platforms
🔍 Shaped the tool-stack and workflow of the company
🧩 Made design choices with big-name brands
😎 Pitched radical digital solutions to customers
✏️ Made approximately 1000+ icons
🌍 Managed production over-seas
⚡️ Super-fast turnaround time for winning customers
👥 Reported directly into C level
✍️ Created collateral, PPTs, print media, car wraps, animations, and more
🛩 Travelled regularly for work
📁 Was the sole owner of the company's brand-collateral
🤝 Liaised with clients
☕️ Tidied the office a lot
Now part of "Olive Group" http://olivegroup.io Graphene was set up to be the in-house design support for Olive Learning and its customers, specialising in super-fast turn-around time, I joined Graphene the week it was created and was the sole dedicated all-round designer for years.
Brands include: Dyson, Tesco, Selfridges, United Rentals, Miami Dolphins, Ministry of Defence, The Gap Partnership and possibly hundreds more
